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After-sales

Incidents and claims, multi-user tasks, interventions and conversion into a quotation.

Articles in this module

  1. 1

    Opening and tracking a ticketpublic

    Creating an incident or claim, linking it to the right customer and document, tracking progress.
  2. 2

    Tasks, interventions and billing

    Splitting work between people, tracking progress and turning a ticket into a quotation or invoice.